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ABOUT US |
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Mission Statement:
“Credit Quest's mission is to offer Personal Searches and HIPs, in a quick and convenient manner at a small cost to the customer’s time.
Credit Quest wants to offer excellent customer care at no extra charge while carrying out its business with the utmost integrity. A stress free working atmosphere is imperative to the Company ethos, as well as true happiness for all employees and customers alike.
Innovation in all aspects of the business environment is key to Credit Quest success.”
Our Culture:
Here at Credit Quest we believe that as searches & HIP packs become far more intricate and technical, we cannot forget the personal side of our business. It is important for us to maintain a healthy personal relationship with our employees and new business colleagues. Business etiquette includes the use of good basic manners for treating people with the respect & dignity they deserve, interacting with them, and putting any concerns at ease.
From its inception, Credit Quest has focused on providing the best customer service possible. While many companies claim to put their customers first, few are able to resist the temptation to make small sacrifices to increase profit margins.
Credit Quest will always refuse to make any changes that do not offer a benefit to the customer who comes to use our services. By always placing the interests of the customer first, Credit Quest aims to build a loyal base that uses us as its preferred outsourcer.
Credit Quest’s original creators have often stated that the company is not serious about anything but the quality of the work we do. The company has been built around the idea that work should be challenging and the challenge should be fun. To that end, Credit Quest’s ethos is unlike any other in our industry.
In the same way Credit Quest puts customers first, when it comes to our working environment, Credit Quest Ltd puts all its employees first. There is an emphasis on team accomplishments and pride in individual achievements that contribute to the company's overall success. Ideas that help to improve the service we provide are exchanged, trailed and then put into practice with an enthusiasm that can be felt throughout the firm.
Credit Quest does not want to accept being good as the end goal, but only as the bare minimum. Through constant dialog with our customers Credit Quest wants to take something that works well and continuously improve upon it. We aim never to remain idle in pursuit of overall customer satisfaction.
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